Legal

Deposit Policy

Regular Orders (Cakes & Desserts)

To secure your order date:

  • A 50% non-refundable deposit is required at the time of booking.
  • Orders are not confirmed until the deposit is received.
  • The remaining balance is due 3 days before pickup or delivery.
  • Rush orders (less than 72 hours' notice) require full payment upfront and may have additional fees.

Important: Deposits are non-refundable because your date and ingredients are reserved specifically for you.

Wedding Cakes

Because wedding cakes require extensive planning and scheduling:

  • A 50% non-refundable retainer is required to reserve your wedding date.
  • Your wedding date is not secured until the retainer is paid.
  • The final balance is due 14 days or 2 weeks before the wedding date.
  • Any changes must be requested at least 3 weeks prior to the event (subject to approval).

Important: Wedding retainers are non-refundable and non-transferable due to advance preparation and date blocking.

Payment Methods Accepted

  • E-Transfer
  • Cash (pickup only)
  • Other methods as approved

Late Payments

Orders with unpaid balances by the due date may be cancelled without refund of deposit.