Legal
Deposit Policy
Regular Orders (Cakes & Desserts)
To secure your order date:
- •A 50% non-refundable deposit is required at the time of booking.
- •Orders are not confirmed until the deposit is received.
- •The remaining balance is due 3 days before pickup or delivery.
- •Rush orders (less than 72 hours' notice) require full payment upfront and may have additional fees.
Important: Deposits are non-refundable because your date and ingredients are reserved specifically for you.
Wedding Cakes
Because wedding cakes require extensive planning and scheduling:
- •A 50% non-refundable retainer is required to reserve your wedding date.
- •Your wedding date is not secured until the retainer is paid.
- •The final balance is due 14 days or 2 weeks before the wedding date.
- •Any changes must be requested at least 3 weeks prior to the event (subject to approval).
Important: Wedding retainers are non-refundable and non-transferable due to advance preparation and date blocking.
Payment Methods Accepted
- •E-Transfer
- •Cash (pickup only)
- •Other methods as approved
Late Payments
Orders with unpaid balances by the due date may be cancelled without refund of deposit.