Terms of Service | Nicsdelite

1. Acceptance of Terms#

By placing an order with Nicsdelite, you agree to be bound by these Terms of Service. Please read them carefully before finalizing your booking.

2. Ordering & Deposits#

Booking: Orders are only confirmed once a 50% non-refundable deposit is received.
Lead Time: We recommend at least 1-2 weeks notice for custom orders. Orders with less than 7 days notice may be subject to a Rush Fee.
Final Payment: The remaining balance must be paid in full 3 days prior to the pickup or delivery date.

3. Design & Artistic Variation#

Inspiration Photos: While we love seeing your "inspo" photos, we do not provide exact replicas. Each Nicsdelite creation is handmade and subject to artistic interpretation.
Color Matching: We strive for accuracy, but due to the nature of food coloring and screen resolutions, we cannot guarantee a 100% exact color match.
Design Lock-In: Design changes are not accepted within 3 days of your event date, so your order can be prepared as confirmed.

4. Cancellations & Refunds#

Deposits: All deposits are non-refundable as they secure your date and cover the cost of early ingredient sourcing.
Cancellations: If you cancel within 7 days of the event, the full payment is forfeited.
Rescheduling: We will do our best to accommodate date changes, subject to availability.

5. Pickup & Delivery#

Safe Handling: Once a dessert leaves our hands (at pickup or successful delivery), Nicsdelite is not responsible for any damage caused by improper transport, heat, or handling.
Storage: We will provide storage instructions (e.g., "Keep Refrigerated"). Failure to follow these instructions may result in structural or aesthetic damage.

6. Allergies & Dietary Restrictions#

Disclaimer: While we offer Gluten-Free/Sugar-free/Vegan options, our kitchen handles nuts, dairy, wheat, and eggs. We cannot guarantee a 100% allergen-free environment.
Responsibility: It is the client's responsibility to inform their guests of any potential allergens.

7. Media Usage#

Nicsdelite reserves the right to photograph and use images of your custom order for marketing, social media, and portfolio purposes. If your order is a surprise, please let us know so we can delay posting!

8. Limitation of Liability#

In the event of an error on our part, Nicsdelite's liability is limited to the total amount paid by the customer for that specific order.